A Culture of Security
All staff are trained periodically on security best practices, compliance regulations, policies, and standards.
Our books and records are subject to compliance examinations by the Securities and Exchange Commission to make sure we’re complying with the law, adhering to the disclosures that we have provided to our clients, and maintaining appropriate compliance programs to ensure compliance with the law.
Protecting Your Accounts
Our site uses industry-standard encryption to keep your account — personal info, transactions, PIN, and password — safe.
We keep the most sensitive information in our most secure spaces, and we closely monitor our network to prevent against threats.
TESTING FOR RISK
We regularly scan our products for vulnerabilities, test our security systems, perform penetration tests, and perform risk assessments on vendors.
SECURE SOFTWARE DEVELOPMENT
We practice secure software development procedures that meet high information security standards.
For certain actions, we’ll send you a verification code to enter, so we can confirm that it’s really you accessing the account.
PREVENTING UNAUTHORIZED ACCESS
Strict password requirements guard against a good guess. We also sign you out if you forget to. (You’ll pick up where you left off when you sign back in.)
The funds in your Ellevest Spend and Save accounts are insured to the legal limit of $250,000 by the FDIC (Federal Deposit Insurance Corporation) through Ellevest’s business relationship with Coastal Community Bank, member FDIC.
Lost or stolen card? Easily lock it, order a replacement, and reset your PIN in the app.
Mastercard ID Theft Protection to detect possible identity fraud and take action immediately.
Seriously, We Take This Seriously.
As a registered investment adviser, Ellevest is a fiduciary, obligated by the Securities and Exchange Commission (SEC) to maintain policies and procedures that safeguard your personal information, and we take this obligation very seriously.
We never sell your personal information to a third party that would market or advertise their products to you.